Taxi services are becoming an integral part of the transport sector as they offer quick, personalized and comfy services that lack in the public transport. In Kenya today, there are many taxi companies that have popped up to take the slice of this lucrative sub-sector. Thanks to the ever evolving technology, now there are apps that ensure you can order and monitor your taxi service from the palm of your hand.
This sub-sector is very competitive, and due to previous complaints about these services and the manner in which they are offered, a taxi company will need to offer exemplary and professional services in order to gain that much needed competitive advantage. We look at companies that offer; enjoyable services around the clock with clean vehicles, affordable cost, fast pickups, professional drivers and high level of unique personalized customer care.
Uber is by far the most popular taxi service in Kenya and the world beyond. Whether you’re running an errand across town or exploring a city far from home, getting there should be easy. Uber offers three options; UberSelect, UberX and UberChapChap. UberSelect is the most expensive while UberChapChap is the cheapest. You can request a ride from your browser or from the Uber app. You can also track someone you are waiting for on the map. When you arrive, payment is easy. Depending on your region, you have options. Use cash or a payment method like a credit card or Uber Cash balance. From driver screening and insurance to app features that let you track your trip and stay connected, your safety is a top priority.
Bolt (formerly Taxify) is a popular taxi company in Kenya that offers cheap services and is the main competitor of Uber. Wherever you are headed in the city under the sun, count on Bolt for rides within minutes. The Bolt app will match you with a local driver at the tap of a button. Bolt recently launched the bodaboda option which charges a minimum fare of Kshs 50. The company offers professional customer care coupled with comfy services to make your experience unbeatable.
3. Little Cab
Little Cab is a partnership project between Safaricom and Craft Silicon. From running your errands, to getting to work, or a night out with friends, Little Cab is your ultimate designated driver. Experience the safe and friendly, affordability and convenience with Little. Their fleets are clean, well maintained and ensure that there are no breakdowns whatsoever. Enjoy the ride with Little Cab as you browse through the internet with their unlimited Safaricom in-cab WiFi. You can make your payments in the following ways; cash, bank transfers, debit card or credit card. They offer three options which include; Basic, Comfort and Ladybug. The ladybug is driven by a female driver and is always the best choice for ladies in terms of safety, most preferably at night.
4. Mondo ride
Mondo Ride drivers are given background checks, screened and trained. Plus, you can share your ride details with “Emergency Contacts” directly from the app. With Mondo Ride, you can choose from a budget vehicle, standard car, large van, tuktuk or even boda boda (in select cities). They even have corporate options. Keep track of your favourite drivers with Mondo Ride’s “Favorite Driver” feature. Get the best experience again and again.
5. Pewin Cabs
Pewin Cabs is a popular taxi service among the corporate and business elites, majorly because of their chauffeur style taxi services. They offer distinct transport options for special events, business meetings and airport pick-ups. They take pride in fast pickups, enjoyable rides in clean vehicles and a high level of personalized customer care. Their exceptional services also encompass full day hire that comes with a professional driver and a cost center accounting system that ensures smooth logistics with departmental and user billing. Their services are trust worthy and complemented by a fixed and accurate billing system that is reliable. They employ a state-of-the-art tracking system that keeps track of all our vehicles in real time. Their cars are easily identified by the green and black distinctive company brand. They have luxurious interiors with plenty of space for up to four passengers. Their clientele ranges from government departments, regional bodies, blue-chip companies, banks, SMEs, small businesses and individual accounts.
6. Jimcab Services
Established in year 2000, is perhaps among the oldest taxi companies in Kenya. It aims to deliver unbeatable quality vehicles to suit unique customer needs. They guarantee quality service, maximum client satisfaction with unparalleled offer for best value for money to our clients. From the moment you request a ride to the moment you arrive, the Jimcab experience has been designed from the ground up with your safety in mind. Every ridesharing and livery driver is thoroughly screened through a rigorous process we’ve developed using constantly improving standards. This includes a three-step criminal background screening and ongoing reviews of drivers’ motor vehicle records throughout their time at Jimcab. Their fleet comprises of safe, high-quality vehicles that are in exceptional condition.
7. Kenatco Taxis
It is the longest serving taxi company in Kenya with its headquarters in Nairobi, and other branches in Kisumu, Eldoret and Mombasa. It offers personal transfer services, airport transfers, corporate transfers and group transfers. Their drivers are thoroughly vetted to guarantee your safety and professional experience. Their vehicles are insured, installed with tracking systems and regularly serviced.
Bebabeba offers a 24hrs airport on-demand taxi service at your convenience, with a timely response, when you make a request. Their premier services ensure that you travel to your long-distance destinations on time and at affordable cost. They also offer a tour and travel service to various destinations at an affordable cost. Their payment methods are hustle free and secure. Pay at convenience via Credit cards, M-PESA, EzzayPay or Cash at no extra fee. They take pride in safe and secure rides. Their drivers are professionals who have undergone a rigorous vetting process.
Vutaride is an online ride-hailing app for ordering rides that are quick, safe and affordable. Just one click, order a car, and get a low-cost ride to your destination. It offers the most affordable taxi, tuktuk and boda boda rides to enhance convenience and efficiency in movement and transportation in a dignified and fulfilling manner. Unlike other local taxi apps, the app is usable in all the East African countries in local dialects of Kiswahili, Kinyarwanda, Kiganda and Amharic.
10. Absolute Cabs
Incorporated in 2006, with a key mission of providing cost-effective, efficient and reliable transport services tailored to meet customers needs. The company offers airport transfers, corporate services, individual transport services and safaris. All their cars are equipped with GPS tracking, real-time coordination with their dispatch office and online registrations. Drivers are rigorously vetted and trained to prevent accidents as the company takes pride in safety and assurance of the highest level.
11. Universal Cabs
It is a well established and efficient taxi company operating on a 24 hr basis within Nairobi, Mombasa, Kisumu, Kakamega, Eldoret and Nakuru. It offers transport services to both individuals and corporate clients. Their vehicles are fitted with two-way radio communication gadgets, Stoic Global Positioning Systems (GPS) which enable the cars to be tracked or located in case of an emergency. They take pride in clean, well maintained, and regularly inspected vehicles for safety and comfort.
12. Delight Cabs
Delight Cabs offer executive services for individuals business and corporate clients. Working around the clock to provide executive, airport, daily and car hire services. They offer personalized, reliable, efficient, effective and competitive taxi and car hire services and develop long term mutually beneficial business partnerships with clients.
13. Jatco Tours and Taxis
Jatco Tours and Taxis offers services within Nairobi and its environs. It offers exemplary services which include airport drop and picks services, corporate trips and guided tours.