National Social Security Fund (NSSF) is a Kenyan government agency mandated with polling together member’s contributions and channeling the funds into investment ventures to generate returns for later distribution back to dependents as retirement benefits.
NSSF has put in place an online system to ensure registered members can check the status of their contributions from the comfort of their living room. This online system provides a registered member access to his/her NSSF statement online.
To access your statement online, one must first register on the NSSF online portal. There two options one can use to register for the portal as elaborated below.
1. New registration for non-NSSF members
If your are yet to become an NSSF member, you can still be able to access the online portal by following these steps.
- Access the NSSF online portal from your browser
- Input the requested details
- After successful registration, print or download the application notification form
- Visit your nearest NSSF office with the copies of the form to necessitate certification
- You will be issued with an encoded PIN key for activating the online account on the self-service portal
- With the user activation PIN, access the member activation page
- Fill all the details required including the secret password, username and the encoded PIN
- Then click ‘activate’
- Your account is now active on the portal
2. Registration for an active NSSF member
If you are already an active NSSF member and wish to have access to the online portal, you can do so by following these steps.
- Visit the nearest NSSF office and request for an encoded activation PIN
- Once issued with the PIN, access the member activation page on the portal from your browser
- In the spaces provided input your username, password and PIN key
- Click on ‘activate’
- Your account is now active on the portal
Note:
- If you happen to forget your login details, click on the ‘Recover forgotten/lost credentials’ option. Fill in the details on the mandatory fields and change your password to recover gain access to your account.
- If you have forgotten both user username/password and the encoded key, use the Member Recertification link to validate your details and access your account
