If you are experiencing any issue while using Google Drive, and are stuck. Its important to note, that the platform has a dedicated support team ready to handle your problem and get you going.
How to contact Google Drive support
Surprisingly, Google Drive is the only app product which the company allows direct contact with its support. This is since cloud drive and files issues are serious problems that need much care. Just imagine losing a spreadsheet which contains all your invoices or employee paygrade saved in the Google cloud.
From support.google.com webpage,
- Click on the icon of Google Drive.
- On the following webpage, click on the “Contact Us” found on the upper righthand corner of the page.
- From the dropdown menu, keeping in mind that clauses such as “Missing or deleted files” would allow for direct contact (other options will not redirect you).
- Once you find the next menu, choose the way you want Google to reach you. Choose between a callback, chat request, or email.
Now you wait for Google to call, chat, or email you.